Once a flight request is approved, Medflight of Indiana will:
- Call the patient's doctor to obtain medical clearance for the patient to fly
- Call the treatment facility to confirm the date, time and duration of the appointment
- Arrange the flights through one of Medflight of Indiana's flight programs
Before traveling, please remember:
- You will need to carry all appropriate documentation (e.g. identification, passport and/or birth certificate)
- To have Medflight of Indiana's phone number with you at all times
- If your flight is booked on a commercial airline, contact the airline prior to leaving for the airport to confirm your flight schedule
- To check in at the appropriate airline ticket counter at least 90 minutes prior to departure (your tickets will be waiting at the airport)
Be sure to call Medflight of Indiana 3-4 days prior to the travel date to confirm the flight arrangements. When flights are arranged through the Volunteer Pilot Program, the pilot will call the patient directly to provide him/her with the flight details.
If your flight is booked on a corporate aircraft:
- Corporate flights depart and arrive at terminals separate from commercial airlines. These details will be given to you when you call Medflight of Indiana to confirm your flight information
- Washroom facilities are not usually available on corporate aircraft
- Passengers on corporate aircraft are allowed one small piece of luggage
If your flight is booked on a private aircraft:
- Private aircraft depart and arrive at terminals separate from commercial airlines. Your pilot will give you these details when he or she calls you to confirm your flight information
- Washroom facilities are generally not available on private aircraft
- Private aircraft have baggage restrictions (your pilot will give you these details)
- You will be asked to sign a release of liability waiver prior to boarding the aircraft